The impact of knowledge sharing on performance: Evidence from Sri Lankan public sector employees

Abstract

The importance of the way toward getting to and assessing knowledge, has been expanded with the use of new technology. Knowledge sharing has become a vital factor at the individual level as much as at the organizational level. Useful knowledge sharing in the case of an organization's employees makes a positive impact on accomplishing goals set by the organization. Knowledge sharing positively affects the employee’s performance in order to achieve organizational goals. This study concentrates on the impact of knowledge sharing on employee performance in government organizations. The study's overall objectives are to recognize the impact of knowledge sharing on employee performance and identify the connection between knowledge sharing and employee performance in the state sector. This study uses individual (knowledge self-efficacy, enjoyment in helping others), organizational (management support, organization rewards, organizational culture) and technological (use of information and communication technology) factors as enablers of knowledge sharing process. As per the findings, Individual factors, Organizational factors and Technological factors relate positively to employee performance in government establishments.