Please use this identifier to cite or link to this item:
http://repo.lib.jfn.ac.lk/ujrr/handle/123456789/5511| Title: | Enhancing customer loyalty to supermarkets through retailling service quality practices |
| Authors: | Sivabalan, A. Jebarajakirthy, C. Mahadevan, K. Konalingam, K. |
| Keywords: | Retail service quality (RSQ);Customer loyalty;Dimensions of RSQ;Supermarkets |
| Issue Date: | 2016 |
| Publisher: | University of Jaffna |
| URI: | http://repo.lib.jfn.ac.lk/ujrr/handle/123456789/5511 |
| Appears in Collections: | Marketing |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Enhancing customer loyalty to supermarkets through retailling service quality practices.pdf | 269.96 kB | Adobe PDF |  View/Open |
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